Handsets are evolving from mobile 'phones' to extensive personal companions - offering mobile access to a world of voice, data and content. KPN Mobile places customer satisfaction at the centre of its service strategy and achieves this by delivering a balanced service offering, with appealing devices, relevant services and content, and a top-quality network.
KPN Mobile is one company, active in three countries. The Mobile Division comprises all KPN's mobile activities in Germany, Belgium and the Netherlands. At the end of 2002 KPN had a 97,84 % share in KPN Mobile N.V. NTT DoCoMo in Japan owns the remaining share of 2,16%. KPN Mobile N.V. is 100% owner of E-Plus (Germany) and BASE (Belgium) and has a 15% share in Hutchison 3G UK ltd.